The Urology Team - Urology Doctors Located in Austin, Texas

Patient Satisfaction

We want to hear from you!

At The Urology Team your satisfaction with the services provided is our goal. If you have a compliment for the care you received or would like to compliment our employees please call, write or e-mail our office. On the same token, if you have a complaint or would like to make suggestions please feel free to contact our Director. We value your compliments, suggestions and concerns.

For your convenience we have provided an online survey.

Type:

Visit Date:

Doctor:

Please rate the care your received. (5=Extremely satisfied to 1=Extremely dissatisfied)

Clinic Services

Ease of scheduling your appointment
Length of time on hold to schedule appointment
Schedulers are informative and knowledgeable
Appointments are timely and convenient
Check-in staff were friendly, helpful and sensitve
Timeliness in being seen by your physician
Surgical schedulers were competent and explained surgery process and responsibilities
Check-out employee was courteous, friendly and helpful

Direct Patient Care

Physician listened to you and answered your questions
Physician helped you understand your medical condition
Treatments and instructions were explained before being performed
Nursing and clinical staff was competent, helpful and explained procedures
Do you trust you physician to make decisions/recommendations that are in your best interest?
Overall satisfaction

Suggestions for physician improvement:
How can you improve our services?

Was there any member of our staff who you feel should be recognized for friendliness, professionalism and helpfulness? If so, please note their name and reason for recognition.

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11410 Jollyville Road, Austin, Texas 78759
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