>> General Policies
Welcome- Punctuality
- Reminder Calls
- Cancel or Missed Appointment
- Delay in seeing the Physician
- Telephone Calls
- After Hours Calls
- Triage/Calls for Medical Concerns
- Presecrption Refills
- Test Results
- X-Rays
- Surgery Schedule
- Medical Records
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>> Financial Policies-
Patient Billing/Insurance Department
- Past Due Accounts
- Self Pay or No Insurance
- Medicare
- Medicare as Secondary Insurance
- Co-Payment
- Referrals or Authorizations
- Questions Regarding Fees
- Insurance Cards
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