Lab Results and Locator

Lab Callsis a lab test retrieval system which allows you to access your lab results at your convenience 24 hours a day, 7 days a week.  We believe this secure site and system is the most accurate and effective way for you to retrieve confidential information.  Test results are uploaded after they are reviewed by your MD.  Please follow guidelines listed below for posting results. 

  • Urine Cultures 3 - 5 days
  • Post Vasectomy 10 - 14 days
  • Total PSA 7 - 10 days
  • Cytology 7 - 10 days

Test results vary depending on type.  Results can be retrieved by

  1. Call 1-866-401-7655 or by going to www.mytestresults.com
  2. Enter the UTPA customer number:  8664017655. 
  3. Enter your SS # ( this is a secure site) and
  4. Enter PIN number (Six digit date of birth, for example: 010109)

 

Before calling the office, please follow the guidelines for posting and please attempt to retrieve your results.  This system allows us access to problems patients may encounter in their attempts to retrieve results.  Please note that calls received in Triage for Lab Results are handled in order of importance and response may take up to 48 hours. 

  • North Austin (Jollyville): 512-231-1444 ext. 292
  • South Austin (Westlake): 512-328-1313 ext. 292
  • Round Rock: 512-828-5522 ext.292     

Most frequently utilized Labs

The Urology Team provides the patient a lab slip which allows the patient to choose where they want the lab procedure performed and often know which lab is approved by their insurer.  Below are links to the most common lab companies and their locations throughout Texas: Please verify which company is approved by your insurance carrier. CPL(512-837-1600), LabCorp ((512) 452-2529), and Quest.((512) 478-5869). 

Three Central Texas Locations to Serve You

North Austin Location

11410 Jollyville Road, Suite 1101

Austin, Texas 78759

Tel: 512-231-1444 / Fax: 512-231-1470

Toll Free: 877-231-1444

Round Rock Location

511 Oakwood Boulevard, Suite 103

Round Rock, Texas 78681

Tel: 512-828-5522

Fax: 512-828-5511

South Austin Location

5656 Bee Caves Road, Suite D-200

Austin, Texas 78746

Tel: 512-328-1313

Fax: 512-328-1316